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BPO Solutions





To reduce costs, improving processes, driving revenues, assured quality and to strengthen customer relationships, Qvansys offers, Business process solutions which helps in making your non-core business processes a strategic tool for enhancing your business building core capabilities.

An organization’s business strategy, known as business process, defines how a business operates and performs. It utilizes information and material and analyzes the output of operations.

Management processes

This type of business process roles involves the procedures involved in running the operations of the business. It involves business process solutions such as “Corporate Governance” and “Strategic Management.” Management process can apply to IT, operations, customer service and other areas of the business operations. Business process training in this area would involve administrative and management training for one or more of the areas of interest. In some cases, the business process training would involve all aspects of the organization. It is this area of business processes that defines the operations of the business and the leadership of the organization.



Organizational Processes

This is the aspect of the business process roles that services the customer. This business process solution is the core business operations where the goods or services are actually delivered. It is this part of the organization where production is monitored and crucial to the process. Business process training for the operational processes would involve the more technical training of the manufacturing of the products, conducting the service and reaching the customer. The training would be extremely specialized in most cases and some aspects of the training may require specific certification.



Supporting Processes

The supporting processes could be considered the backbone of the organization. It is this aspect of the business process roles that support the core processes. Departments such as IT support, recruiting, marketing and accounting are all parts of the supporting business process solution. It is here that solutions from Qvansys IT Solutions are more valuable.

Qvansys IT Solutions provides people, processes, and supporting technologies to help our customers control costs and cultivate growth. Our Business Process Solutions group comprises a global network of on- and offshore technology centers and associates that gives businesses the best-shore option to meet their unique needs and goals—an outsourcing model designed to stabilize workforces, provide a single point for accountability, and deliver measurable process savings.

Our associates are thoroughly trained and highly skilled, and we continuously strive for knowledge enhancement and process improvement through internal quality management initiatives and external assessments and accreditations.



With outsourced Business Process Solutions from Qvansys IT Solutions,
your organization can enjoy :




  • Concentrated focus to allocate resources to business-building core capabilities

  • Cost reductions through labor arbitrage

  • Process improvements through skilled specialists

  • Assured quality to comply with regulatory standards

  • Operational transparency for a clear look and deeper insight into your processes

  • Greater customer satisfaction and retention